Terms of Service
Last updated: May 19, 2026
These Terms of Service ("Terms") govern your use of the BarNone AI service ("Service") operated by BarNone AI ("we", "us", "our"). By creating an account, signing in, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. The Service
BarNone AI is a SaaS application that helps law firms automate administrative work — including drafting outbound emails, managing approval queues, and integrating with practice-management systems (PracticePanther), mail providers (Google, Microsoft), and team-collaboration tools (Slack). The Service uses third-party AI providers to generate content; you remain responsible for reviewing, approving, and sending any communications.
2. Accounts
You must be at least 18 years old and authorized to bind your law firm to use the Service. You are responsible for maintaining the confidentiality of your credentials, including any TOTP factor and recovery devices. You must immediately notify us of any unauthorized access. We may suspend or terminate accounts that violate these Terms, including via the platform-admin suspension tools.
3. Acceptable use
You will not (a) use the Service to send unsolicited bulk communications or content prohibited by applicable law, (b) attempt to reverse-engineer, decompile, or otherwise discover the source of the Service, (c) interfere with the integrity or performance of the Service or any data it contains, (d) circumvent access controls or rate limits, (e) use the Service to compete with us or build a substantially similar product, or (f) misrepresent your identity or the source of any communication sent through the Service.
4. Your content and data
You retain ownership of all data you submit to the Service ("Customer Data"), including matter records, contact information, and the content of communications you draft, approve, or send. You grant us a limited license to process Customer Data solely to operate, maintain, and improve the Service for you. We do not use your Customer Data to train AI models that are made available to other customers.
5. AI-generated content
The Service uses third-party AI providers (currently AWS Bedrock running Anthropic's Claude models) to generate drafts, classify replies, and suggest actions. AI output may be inaccurate or inappropriate. You are responsible for reviewing every AI-generated draft before approving it for send. We provide an approval gate by design; you should not disable or circumvent it.
6. Third-party integrations
The Service connects to third-party platforms (PracticePanther, Google Workspace, Microsoft 365, Slack, and others) on your authorization via OAuth. Your use of those platforms is subject to their own terms. We are not responsible for actions taken by third-party platforms or for changes they make to their APIs that affect the Service.
7. Fees
If your account is on a paid plan, you agree to pay the fees described at the time of subscription or in your separate order form. Pricing may change with at least thirty (30) days' notice. All fees are non-refundable except where required by law.
8. Intellectual property
The Service, including all software, design, and content (excluding Customer Data), is the exclusive property of BarNone AI and its licensors. No license is granted except as expressly stated in these Terms.
9. Confidentiality
Each party agrees to protect the other's confidential information using the same care it uses for its own, but no less than reasonable care. Customer Data is your confidential information; the Service's non-public technical details and pricing are ours.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUT WILL BE ACCURATE. NOTHING IN THE SERVICE CONSTITUTES LEGAL ADVICE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE FEES YOU PAID TO US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
12. Termination
Either party may terminate these Terms at any time. Upon termination, your access to the Service ends, and we will make a reasonable effort to allow you to export your Customer Data for a period of thirty (30) days after termination. Sections that by their nature should survive termination (including Sections 4, 8, 10, 11, and 13) will survive.
13. Governing law and disputes
These Terms are governed by the laws of the State of [Governing State], without regard to its conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in [Venue], and each party consents to that jurisdiction.
14. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice with at least thirty (30) days' notice. Continued use of the Service after the effective date constitutes acceptance.
15. Contact
Questions about these Terms? Reach us at legal@sidebar.example.